Privacy Policy

Last updated: May 2026

HYPE Social Media Agency (“HYPE”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect through our website, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Data Controller

HYPE Social Media Agency
Luxembourg
Email: believe@hype.lu
Website: www.hype.lu

 

2. Collection and Processing of Personal Data

a) When You Visit Our Website

When you access our website, certain information is automatically collected by our hosting provider, including:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system

  • Referrer URL

  • Pages or files accessed

Purpose of processing:

  • Ensuring smooth website operation

  • Maintaining system security and stability

  • Technical administration of the website

Legal basis: Article 6(1)(f) GDPR (legitimate interest)

b) Contact Form

If you contact us through our website contact form, we may collect:

  • Name

  • Email address

  • Phone number (optional)

  • Message content

Purpose of processing: Responding to your inquiry and communicating with you

Legal basis: Article 6(1)(b) GDPR (pre-contractual or contractual communication)

3. Cookies

Our website may use technically necessary cookies to ensure basic website functionality.

At this time, we do not use:

  • Google Analytics

  • Meta Pixel

  • LinkedIn Insight Tag

  • Any marketing or tracking cookies

If this changes in the future, this Privacy Policy will be updated accordingly.

4. Social Media Links

Our website may contain links to our social media profiles (such as Instagram, TikTok, LinkedIn, or other platforms).

By clicking these links, you leave our website. The respective platform operators are solely responsible for processing your personal data on their platforms.

Please review their individual privacy policies.

5. Data Sharing

We do not sell or share your personal data with third parties unless:

  • it is necessary for website hosting or technical operation,

  • required by law, or

  • necessary to process your inquiry.

Any service providers we work with are expected to handle data in compliance with applicable privacy laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Rectify inaccurate data (Art. 16 GDPR)

  • Request deletion of your data (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

You also have the right to lodge a complaint with the Luxembourg data protection authority:

Commission Nationale pour la Protection des Données (CNPD)
Luxembourg
https://cnpd.public.lu

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

10. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

HYPE Social Media Agency
Email: believe@hype.lu